
Return, Refund, and Replacement Policy
1. Returns
Once the goods are sold, they are not eligible for returns, refunds, or replacements. Therefore, we recommend ordering a small quantity first, and once you are satisfied with the quality, you can place a bulk order.
2. Checkout
Please double-check your cart before placing an order to ensure accuracy.
3. Discounts
We provide all products on this website at a discounted price compared to other marketplaces. As a result, we do not offer returns or refunds.
4. Ordered in Error
In special cases where you have placed an order by mistake and would like to buy another item or change the quantity of items ordered, please contact us immediately at support@mumbaijersey.com before the order is shipped. Once the order is shipped, no changes will be entertained.
5. Exchanges
We do not offer replacements or exchanges except in a few exceptional cases where we have shipped a different product or color, or if it is entirely our mistake. In such cases, please contact us directly at support@mumbaijersey.com or call us at +91-9518907805 between 11 am to 7 pm Monday – Saturday. We will try to resolve the issue as quickly as possible.
6. Incomplete or Incorrect Orders
In the rare event that you receive an incomplete or incorrect order, please contact our customer service team immediately using the contact details above. We will work to resolve the issue promptly and ensure that you receive the correct items as soon as possible.
7. Policy Updates
We reserve the right to update our return, refund, and replacement policy at any time without prior notice. Any changes to our policy will be reflected on this page.
If you have any questions or concerns regarding our return, refund, and replacement policy, please contact our customer service team at support@mumbaijersey.com. Alternatively, you can call us at +91-9518907805 from 11 am to 7 pm Monday – Saturday.